Privacy policy.

Privacy Policy Last Updated: September 15, 2026 FroBio Labs (“FroBio Labs,” “we,” “us,” or “our”), operated by Wild Wellness Group LLC, respects your privacy. This Privacy Policy explains how we collect, use, and share personal information when you visit our website, purchase products, contact us, or otherwise use our services. 1. Information We Collect We may collect information you provide directly, including your name, email address, phone number, billing and shipping address, account details, order history, customer-service communications, reviews, survey responses, and marketing preferences. Payment information is processed by Shopify and/or our payment providers. We generally do not directly store your complete payment card number. We and our service providers may also automatically collect information such as your IP address, browser and device type, operating system, pages and products viewed, referring website, cart and purchase activity, approximate location, and interactions with advertisements. This may be collected through cookies, pixels, tags, and similar technologies. 2. How We Use Information We may use personal information to: Process payments, orders, shipping, returns, and refunds Provide customer support and maintain accounts Send order, service, and permitted marketing communications Personalize and improve our website, products, and services Measure website traffic and advertising performance Detect fraud, abuse, and security threats Comply with legal obligations and protect our rights 3. Cookies, Analytics, and Advertising Our website may use essential cookies, Shopify cookies, analytics tools, advertising pixels, social-media pixels, and similar technologies. We may use services provided by Shopify, Google, Meta/Facebook, Instagram, TikTok, and other analytics or marketing providers. These providers may receive information about your device, website activity, purchases, and interactions with advertisements. Some privacy laws may treat certain advertising-related disclosures as a “sale,” “sharing,” or “targeted advertising,” even when we do not receive money for the information. Where required by law, you may opt out through our website privacy controls or “Your Privacy Choices” link. We also honor legally recognized opt-out preference signals, such as Global Privacy Control, where required and supported. You may block or delete cookies through your browser, although doing so may affect website functionality. 4. How We Share Information We may share personal information with service providers that help us operate our business, including: Shopify and ecommerce providers Payment processors Shipping, warehouse, and fulfillment providers Email, SMS, advertising, and marketing providers Analytics, hosting, security, and fraud-prevention providers Accountants, attorneys, insurers, and other professional advisors We may also disclose information when required by law, to respond to lawful government requests, investigate fraud or unlawful activity, enforce our policies, protect our rights or others, or as part of a merger, acquisition, financing, restructuring, sale, or similar business transaction. We do not sell personal information to third parties in exchange for money. However, certain advertising or analytics disclosures may be considered a sale, sharing, or targeted advertising under some privacy laws. 5. Email and SMS Marketing If you subscribe to promotional emails or text messages, we may use your contact information to send marketing communications. You may unsubscribe from emails using the link in the message. If we offer SMS marketing, you may opt out by following the instructions in the message, such as replying STOP. You may still receive non-promotional communications about orders, accounts, or customer service. 6. Data Retention and Security We retain personal information for as long as reasonably necessary to provide our services, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal obligations. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no internet transmission or electronic storage method is completely secure. 7. Your Privacy Rights Depending on where you live, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information, and to opt out of certain sales, sharing, or targeted advertising. You may also have the right to withdraw consent or appeal certain privacy decisions where applicable. To submit a privacy request, contact Frobiolabs@gmail.com. We may need to verify your identity before processing your request. Where permitted by law, an authorized agent may submit a request on your behalf. California, Utah, and residents of other states with applicable privacy laws may have additional rights under those laws. We will not unlawfully discriminate against you for exercising an applicable privacy right. 8. Children's Privacy Our website and products are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us. 9. Third-Party Services and Shopify Our website may contain links to third-party websites or services. We are not responsible for their privacy or security practices. Our store is powered by Shopify. Shopify may process information related to your use of our store, purchases, payments, device, and interactions with Shopify services in accordance with its own privacy practices. 10. International Visitors If you access our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. Where required, appropriate safeguards may be used for international transfers. 11. Changes to This Policy We may update this Privacy Policy to reflect changes in our business, technology, legal requirements, or services. We will update the Last Updated date when changes are made. 12. Contact Us FroBio Labs Wild Wellness Group LLC 90 W 500 S, #258 Bountiful, UT 84010 United States Email: Frobiolabs@gmail.com