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Shipping.
Everything you need to know about getting your order delivered.
Shipping Policy Last Updated: September 15, 2026 Thank you for shopping with FroBio Labs. This Shipping Policy explains how orders are processed, shipped, and delivered. Order Processing Orders are typically processed within [1–3 business days] after payment is confirmed. Orders placed on weekends or holidays may be processed on the next business day. During product launches, holidays, promotions, or periods of high order volume, processing may take longer. Shipping Rates Shipping charges are calculated and displayed at checkout unless otherwise stated. From time to time, we may offer free shipping promotions or free shipping for qualifying orders. Any applicable requirements will be displayed at checkout. Estimated Delivery Times Estimated delivery times begin after your order has been processed and shipped. Typical delivery times may vary depending on the shipping method, destination, carrier, weather, and other factors outside our control. Shipping estimates are not guaranteed delivery dates unless expressly stated otherwise. Order Tracking If tracking is available for your order, you will receive tracking information by email or through your order confirmation once the shipment has been processed. Tracking information may take some time to update after the carrier receives the package. Incorrect Shipping Addresses Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error in your address, contact us as soon as possible at Frobiolabs@gmail.com. We cannot guarantee that an address can be changed after an order has been processed or shipped. Additional shipping charges caused by an incorrect or incomplete address may be the responsibility of the customer. Lost or Delayed Packages Once a package has been transferred to the shipping carrier, delays may occur due to weather, carrier issues, incorrect addresses, high shipping volume, or other circumstances outside our control. If your tracking information shows that your package is significantly delayed, please contact us and we will do our best to assist you. Packages Marked Delivered If tracking shows that your package was delivered but you cannot locate it, please: Check around your property and delivery location Ask household members or neighbors Verify the shipping address on your order Contact the shipping carrier If you still cannot locate the package, contact us at Frobiolabs@gmail.com. Damaged Orders If your order arrives damaged, please contact us as soon as possible at Frobiolabs@gmail.com. Please include: Your order number A description of the issue Photos of the damaged product and shipping packaging We will review the situation and determine the appropriate replacement, refund, or other resolution in accordance with our Refund Policy. Returned to Sender If an order is returned to us because of an incorrect or incomplete address, refusal of delivery, or other delivery issue, we may contact you regarding reshipment or refund options. Additional shipping charges may apply for reshipment. International Shipping We currently ship only within the United States. Shipping Restrictions We reserve the right to restrict shipping to certain addresses, locations, or jurisdictions where shipping is unavailable, impractical, or prohibited. Contact Us If you have questions about shipping or an order, contact: FroBio Labs Wild Wellness Group LLC 90 W 500 S, #258 Bountiful, UT 84010 United States Email: Frobiolabs@gmail.com